sekai Casino & Sportsbook Service Notice
We at sekai operate an online entertainment platform available only where local law permits. This notice outlines the legal framework within which our service functions, who may access it, and the responsibilities that apply to all users of our platform.
Our sekai service is not licensed, regulated, or endorsed by any government authority in Indonesia or any other jurisdiction. Users must independently verify that their access to and use of our platform complies with the laws applicable in their own location. We do not offer our services in jurisdictions where online wagering is prohibited by law.
Service Availability & Jurisdiction
We operate sekai as a private entertainment platform in supported regions only. The availability of our sportsbook, live-dealer tables, slot games, and esports markets depends on your jurisdiction's local regulations. Users accessing our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang must confirm that online gaming services are lawful in their specific location before creating an account.
We do not offer our services in jurisdictions where online wagering is prohibited. If you are uncertain whether our service is permitted where you are located, you are responsible for seeking legal advice. Users who access sekai from a restricted jurisdiction do so at their own legal risk, and we reserve the right to suspend or close accounts found to be in breach of local law.
Account Eligibility
To maintain an account on sekai, you must meet the following criteria. You must be of legal age in your jurisdiction to enter into contracts and to access gambling services where permitted. You must provide accurate personal and contact information during registration, including your full legal name, date of birth, and a valid payment method. Accounts created with false information will be suspended or closed without notice.
We reserve the right to request proof of identity, address, and payment legitimacy at any time. This verification process (known as Know Your Customer or KYC) is mandatory for account security and regulatory compliance. Users who fail to complete KYC verification within the requested timeframe will have their accounts frozen pending completion or closure.
User Responsibilities on sekai
By creating an account on sekai, you assume full legal responsibility for your use of the platform. You confirm that you are not prohibited by any law, court order, or regulatory body from accessing online entertainment services. You agree not to use sekai if you are subject to sanctions, international restrictions, or if your jurisdiction explicitly prohibits online gaming.
You undertake to use our platform only for personal, lawful entertainment purposes. You must not attempt to bypass security measures, engage in fraud, money laundering, or any illegal activity. Violations of these terms will result in immediate account closure and forfeiture of any funds held in your account, without appeal or compensation.
Our Data & Privacy Commitment
We at sekai handle your personal and payment data according to industry-standard practices. Our privacy policy, accessible via the main menu, details how we collect, store, and use your information. We do not share your data with third parties except where required by law or to process your account transactions through payment providers such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
Your account credentials and transaction history are encrypted and stored securely. We maintain records of all deposits, withdrawals, and gaming activity for a minimum period required by our compliance framework. If you request account closure, we will retain your data only as long as legally required to settle outstanding transactions or handle disputes.
We undertake to process your payment requests, whether deposits via mobile banking or withdrawals, in accordance with your jurisdiction's financial regulations and our own operational standards.
Limitations of Our Service
sekai provides entertainment services only. We make no guarantee of returns, winnings, or profit from any game, sport, or betting market on our platform. All outcomes on our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook events (Liga 1, Piala Indonesia, Champions League, MotoGP, badminton), and esports markets (Mobile Legends, Free Fire, PUBG Mobile) are determined by random number generation or external event results beyond our control.
We do not accept liability for network failures, server downtime, payment delays, or incomplete transactions caused by technical issues outside our reasonable control. We reserve the right to suspend service, modify odds, adjust market availability, or restrict access to specific features without prior notice in response to technical, legal, or operational requirements.
Contact for Legal Inquiries
If you have questions about this notice or need legal clarification regarding sekai's compliance framework, please contact us through the support channel listed in our main menu. We aim to respond to all legal and policy inquiries within a standard business window.
This notice was last updated on the date displayed in our footer. We reserve the right to amend this notice at any time. Continued use of sekai after any amendment constitutes acceptance of the updated terms.